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Strong Partnerships

Our customers are our partners.

When you purchase a solution or service from AspenTech, you’re getting more than a digital tool set. You’re getting an entire company ready to “have your back” and help you gain the success you’re looking for.

We believe in building lasting partnerships with our customers. Our success would be impossible without these relationships; we know that our ability to innovate depends on the feedback and insight provided us by our clients. Because of this, we are able to push ourselves and our technology to move beyond the status quo.


Our operations group aligns our solutions to the business requirements of our customers. That alignment involves both technical and commercial factors, therefore our sales model partners Account Managers with Technical Advisors to ensure that our clients have access to specific domain experience and training. This powerful combination helps us align appropriately to our client’s needs and ensure that our offering continues to be relevant and useful to our customers.


We are committed to our clients’ success and we understand how adopting new software can create a great deal of unbalance in an organization. Our support and implementation teams have literally decades of experience interacting with client organizations and facilitating application installation and process launches that ensure your team is quickly ready to generate results.